Multichannel Retail
Top stories summarized by our editors
9/21/2018

Stanley Black & Decker, which acquired the Craftsman tool brand from Sears in 2017, will unveil about 1,200 new items under the brand in the next year. The Craftsman power tools, hand tools and other items will be sold on Amazon and at retailers including Lowe's and Ace Hardware.

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Fox Business
9/21/2018

CVS was built on the promise of customer convenience, and it takes a big-picture approach to innovating for future growth, especially when it comes to omnichannel retail and the development of a national delivery program, executive Kevin Hourican said at the Shop.org conference. "Unless we're bringing forward solutions that solve customer problems, we become stale," he said.

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Kevin Hourican
9/21/2018

Brooks Brothers is upgrading its supply chain with technology that will enable it to fulfill online orders faster through its 260 North American stores. The retailer, which currently fulfills the majority of online orders from two distribution centers on the East Coast, also aims to offer same-day delivery in major cities, Chief Operating Officer Gianluca Tanzi said.

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Brooks Brothers
9/21/2018

Amazon unveiled more than a dozen new gadgets that work with its Alexa voice assistant, including a microwave oven. Amazon aims to make it easier for other appliance brands to incorporate its voice technology into their products to gain an edge in the voice-assistant and smart home markets.

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Amazon, Alexa
9/21/2018

Gap will introduce a men's workout wear brand called Hill City next month, with online sales and a selection of pieces at 50 of its Athleta stores. It's the first new concept from the retailer in more than 10 years, and the company hasn't yet decided whether Hill City will get its own branded brick-and-mortar stores.

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Athleta
9/21/2018

Consumers are on track to spend about $9 billion on candy, costumes, decorations and other Halloween-themed items this year, closing in on last year's record of $9.1 billion, according to a survey from NRF and Prosper Insights & Analytics. "The economy is good and consumer confidence is high, so families are ready to spend on Halloween this year," NRF President and CEO Matthew Shay said.

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NRF, NRF, Matthew Shay, Prosper Insights
9/21/2018

The newest Shake Shack restaurant in New York City's West Village neighborhood sits atop the chain's first Innovation Kitchen, where new recipes will be created. The eatery, which opened this week, features an expanded menu and will be the first Shake Shack location to test new menu items developed downstairs.

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Forbes
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Shake Shack, Shake Shack
9/21/2018

Pinterest has extended its Shop the Look Pins from just large brands to all business accounts. Any business or influencer can use a self-service tool to tag home decor and fashion products, which then enables consumers to buy featured items by clicking or tapping on a link.

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Marketing Land
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Pinterest
9/21/2018

Nordstrom will launch a tiered loyalty program called Nordy Club this fall, with an app that will let each member create and customize their user profiles. The app will give users access to data on the points they've accumulated and how much more spending would get them to the next tier and its higher-value perks.

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Glossy
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Nordstrom
9/21/2018

Hoping to replicate the Texas shale boom elsewhere, oil giants such as Chevron are applying factory models to simplify hydraulic fracturing operations and solve and prevent pipeline bottlenecks, labor shortages and other problems plaguing the US shale industry. "They can transfer technology and skilled people across assets and parts of their portfolio from North America to Argentina," says Andrew Slaughter, executive director of Deloitte's Center for Energy Solutions.

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Andrew Slaughter, Chevron