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5/25/2018

SmartBrief has updated its Privacy and Cookie Policy. Here are the key things for you to note: Our Privacy and Cookie Policy has been rewritten to make it easier to understand and to address new EU requirements. The policy outlines how we collect, use, share and protect your personal data. It also includes details on how you can make choices about your information and the measures we've put in place to keep your information secure. We encourage you to review our new policy at smartbrief.com/privacy.

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smartbrief.com
5/25/2018

Akaryn Hotel Group will open Asia's first single-use plastic-free hotel next month in Bangkok as it pursues a goal of shedding plastic throughout the chain by 2020. Guests at the akyra TAS Sukhumvit Bangkok will receive stainless steel water bottles and find bathroom items in pottery containers and biodegradable bags.

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Hong Kong Tatler
5/25/2018

United Airlines' board of directors has named Jane Garvey as its new chairman. Garvey is a former administrator of the Federal Aviation Administration.

5/25/2018

There has been a rise in travel agencies seeking to hire veterans and members of veteran families such as spouses to solve the industry's agent shortage problem, according to Travel Leaders Group's Ninan Chacko. Desirable qualities such as compassion, leadership and drive make veterans great candidates, Nexion President Jackie Friedman said.

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Travel Market Report
5/25/2018

Chattanooga, which is located at the base of the Appalachian Mountains in Tennessee, offers visitors a wide variety of outdoor adventures. Travelers can explore the underground Lookout Mountain Caverns during a lantern-lit Ruby Falls tour, zip line at 35 mph at ZIPStream Aerial Adventure and scale a 60-foot outdoor climbing wall at the Highpoint Climbing and Fitness Gym.

5/25/2018

Bad reviews can hurt a business, but an agent can't please everyone, Tammy Levent writes. To combat bad reviews, agents can follow the trend of reviewing the negative reviewer and can keep track of bad reviews while learning how to deal with different client personalities.

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TravelPulse
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Tammy Levent
5/25/2018

Canadian developer Harry Stinson said he hopes to complete a purchase of the Adam's Mark hotel in downtown Buffalo, N.Y., by mid-June. Stinson could pay as much as $15 million, and he said he would rename the property the Buffalo Grand Hotel.

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Adam, Harry Stinson
5/25/2018

Properties such as Hotel Saranac in Saranac Lake, N.Y., and Tikchik Narrows Lodge in Dillingham, Alaska, make the most of their remote locales. "At Saranac Lake, you're staying in an historic hotel, and the town is very authentic Adirondack. There's no chains; it's all really locally owned and operated," said David Roedel of owner Roedel Cos.

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Hotel News Now
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David Roedel, Roedel Companies
5/25/2018

Gladden Private Island hotel in Belize has a single villa, offering the ultimate private getaway for two. The resort has two small islands: one for guests and one for staff.

5/25/2018

UPS has debuted a cloud-based tool designed to help medical device manufacturers track inventory and ensure on-time deliveries. Technology companies WebOps and Baxter Planning helped build the platform.

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DC Velocity online