SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers

Last week's poll question: How willing is your organization to go above and beyond to take care of its associates?


Traits associated with emotional intelligence make for better leaders, and while these traits may seem natural and inborn, they can also be learned, fostered, developed and honed.


Listening is a leadership responsibility that does not appear in the job description. It isn’t hard, either, but it does require commitment.


For visions to be useful tools, they can’t be relegated to posters and badge cards. They must become a living and breathing part of day-to-day work and interactions.


What is your guidepost? Your motivation? Can you describe it in a sentence?


Learn to listen, not just bide time until you get to speak again.

Prepare for your best work year yet with these tips

Body language

Recognizing body language in others -- and yourself -- can help resolve and prevent conflicts.


Dominance can be a productive trait -- when used appropriately.


People support what they help to create. Meeting ownership shifts when participants are involved in determining the who, what, when, where and why of their meeting.

Last week's poll question: What's your biggest concern going into the new year?


When you swim you have nothing to do but think, which these days is a rare indulgence.


Move past gossip, complaints and distractions to have the conversations that actually make a difference.

Winners and losers

Take a deep breath. You're probably not in a fight to the death.

Last week's poll question: How did 2017 turn out for you and your organization?